Privacy Notice

This Privacy Notice explains how Census Pay (“Census Pay”, “we”, “us”, or “our”) collects, uses, and protects personal data when you use our website at https://www.censuspay.com (the “Site”).

We are committed to handling personal data in line with applicable data protection laws, including the Oman Personal Data Protection Law (PDPL) and, where relevant, the UAE Personal Data Protection Law (PDPL).

This Notice applies to:

• visitors to our Site;
• people who join our waitlist, request early access, or contact us; and
• prospective customers, partners, and investors who interact with us through the Site.

1. Who we are and how to contact us

Controller:
Census Pay
Bousher, Muscat, Oman

Email: privacy@censuspay.com

If you have questions about this Notice or how we handle personal data, you can contact us at the email above.

2. Personal data we collect

We may collect the following types of personal data:

2.1. Information you provide directly

• Contact details (name, email address, phone number).
• Business details (company name, role/title, industry/vertical, estimated payment volumes).
• Information you include in messages, forms, or feedback.
• Preferences (e.g. which features you are interested in, your use case).

2.2. Information collected automatically

When you visit the Site, we may automatically collect:

• Device and browser information (IP address, browser type, operating system).
• Usage data (pages visited, time spent, clicks, referring pages, approximate location).
• Cookie identifiers and similar technologies, where permitted.

2.3. Information from third parties

We may receive information about you from:

• analytics and marketing tools;
• professional networks (e.g. if you contact us via LinkedIn); or
• referral partners who introduce you to us.

3. How we use personal data and legal bases

We use your personal data for the following purposes:

3.1. To operate and improve the Site

• Provide access to the Site and its features.
• Monitor performance, troubleshoot issues, and keep the Site secure.
• Analyse usage to understand which content and features are most useful.

Legal basis: our legitimate interests in running and improving our Site, and ensuring security.

3.2. To manage waitlists, early access, and demos

• Register you on our waitlist or early access list.
• Communicate with you about product updates, launch plans, or beta testing.
• Invite you to demos, interviews, or feedback sessions.

Legal basis: your consent (when you sign up) and our legitimate interests in developing and marketing our products.

3.3. To respond to enquiries

• Respond to messages you send via forms or email.
• Provide information you request about Census Pay or potential partnerships.

Legal basis: legitimate interests in communicating with interested businesses and individuals, and contractual necessity where we discuss entering into an agreement with your business.

3.4. To send updates and marketing (B2B)

• Send you news, insights, or product announcements relevant to your business.
• Share information about new features, pilot programmes or offers.

We will only send you marketing emails where permitted by applicable law, and you can opt out at any time by using the unsubscribe link or contacting us.

Legal basis: consent (where required) and/or legitimate interests in promoting our services to businesses.

3.5. To comply with legal and regulatory obligations

• Maintain records as required under applicable laws.
• Respond to lawful requests from regulators, authorities, or courts.
• Protect our rights, property, and the security of our users and systems.

Legal basis: legal obligations and our legitimate interests in protecting our business and users.

4. Cookies and similar technologies

We may use cookies and similar technologies to:

• understand how the Site is used;
• improve performance and user experience; and
• measure the effectiveness of our content.

Where required by law, we will ask for your consent before setting non-essential cookies. You can manage your cookie preferences through your browser settings, and we will provide more detail in a separate cookie notice if we introduce more advanced tracking.

5. How we share personal data

We may share personal data with:

• Service providers who help us operate the Site, host data, send emails, provide analytics, or support our business (for example, hosting providers, email platforms, analytics tools).
• Professional advisors (such as lawyers, auditors, or consultants) where necessary.
• Prospective partners (for example, open-banking providers or payment service providers) in anonymised or aggregated form, or, if identifiable personal data is required, only with appropriate safeguards.
• Regulators, authorities, or law enforcement, where required by law or to protect our rights or the rights of others.
• Successors or acquirers if we restructure, merge, or sell part of our business, in which case personal data may be transferred as part of the transaction.

We do not sell your personal data.

6. International transfers

We are based in Oman and may process personal data in Oman, the UAE, and other countries where our service providers are located.

If we transfer personal data to a country that does not provide the same level of data protection as your home country, we will take appropriate steps to protect the data, such as:

• using contractual protections; and/or
• choosing reputable providers with suitable security measures.

7. Data retention

We keep personal data only for as long as reasonably necessary to fulfil the purposes described in this Notice, including for:

• operating and improving the Site;
• managing waitlists and early access programmes;
• complying with legal and regulatory obligations; and
• resolving disputes.

When we no longer need personal data, we will delete or anonymise it.

Approximate examples:

• Waitlist / early access data: up to 24 months after last meaningful interaction.
• Basic contact enquiries: up to 12 months after we resolve your enquiry, unless we start a business relationship.
• Analytics data: according to the retention periods of our analytics providers.

8. Your rights

Depending on where you are located, you may have rights under applicable data protection laws, which can include:

• Access – to know whether we process your personal data and to obtain a copy.
• Rectification – to correct inaccurate or incomplete data.
• Erasure – to ask us to delete your personal data in certain circumstances.
• Restriction – to ask us to limit how we use your data.
• Objection – to object to certain processing, including direct marketing.
• Portability – to receive certain data in a structured, commonly used format and request that we transfer it to another controller.
• Withdrawal of consent – where we rely on consent, you can withdraw it at any time.

To exercise these rights, please contact us at privacy@censuspay.com. We may need to verify your identity before responding.

You may also have the right to lodge a complaint with a data protection authority (for example, in Oman or the UAE). We would, however, appreciate the chance to address your concerns first.

9. Security

We use reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. If you believe your interaction with us is no longer secure, please contact us immediately.

10. Children

The Site is not intended for children and we do not knowingly collect personal data from anyone under 18. If you believe a child has provided personal data to us, please contact us so we can delete it.

11. Changes to this Notice

We may update this Privacy Notice from time to time. When we do, we will change the “Last updated” date at the top. Significant changes may also be highlighted on the Site.

Your continued use of the Site after an update means you acknowledge the revised Notice.

12. Contact

If you have any questions or requests relating to this Privacy Notice or your personal data, you can contact us at:

Email: support@censuspay.com

Address: Bousher, Muscat, Oman